Toyota Hands-Free Echo Class Action Settlement

This website provides a summary of the Settlement and related case documents.

If you have questions about the Volume Adjustment Protocol, visit www.ToyotaVolumeAdjustmentProtocol.com.

Summary

There is a proposed settlement (the “Settlement”) in a class action lawsuit against the Toyota Defendants concerning these vehicles (the “Subject Vehicles”):

2014-2019 4Runner	2016-2018 Mirai	2015-2017 Sienna
2015-2018 Avalon	2016-2019 Prius	2014-2019 Tacoma
2015-2018 Avalon HV	2017-2019 Prius Prime	2014-2019 Tundra
2014-2019 Highlander	2015-2019 Prius V	2015 Venza
2014-2019 Highlander HV	2014-2019 Sequoia	2018-2019 Yaris

The Settlement applies to “Class Members,” who are those individuals or legal entities who at any time as of August 18, 2025, own(ed), purchase(d), or lease(d) Subject Vehicles in the States of Arizona, California, Colorado, Georgia, Illinois, Minnesota, Missouri, New York, Ohio, Oregon, and Washington (the “Class States”). Plaintiffs allege that the Subject Vehicles contain a defect in the vehicle’s hands-free phone system, causing the Echo Issue. Toyota denies the allegations brought against it in the lawsuit but has agreed to the Settlement to resolve the case. The Court has not decided who is right.

If you are included in the Settlement, you have legal rights and options and deadlines by which you must exercise them. The purpose of this website is to provide you with important information about the Settlement so you may decide what to do.

If the Court grants final approval, the Settlement will provide injunctive relief through an outreach Program, which will include:

• The Volume Adjustment Protocol Website, which provides detailed customer instructions related to the Volume Adjustment Protocol, and an enhanced video with instructions regarding the Volume Adjustment;
• Direct notice to current owners or lessees of Subject Vehicles in the Class States, via U.S. Mail or, where available, email;
• A Social media program which includes social media ads that target Class Members;
• A Volume Adjustment Protocol IVR phone number, where Class Members can listen to responses for commonly asked questions;
• A Renewed Tech Tip, which will be available to Dealers and will include the enhanced instructions and a link to the Volume Adjustment Protocol Website and enhanced video.

If the Settlement becomes final, all Class Members will release Toyota and the Released Parties from liability for injunctive relief and will not be able to sue Toyota for injunctive relief regarding the issues in the lawsuit.

Under the Settlement, you are not releasing any claims for monetary or statutory damages, personal injury, or wrongful death.

This website provides a summary of the Settlement, along with more detailed information including the Settlement Agreement and other important case documents. Please visit the website regularly for further updates about the Settlement. If you have questions about the Volume Adjustment Protocol, visit www.ToyotaVolumeAdjustmentProtocol.com.

Your Legal Rights and Options in This Lawsuit

DO NOTHING

If you are a member of the Class and choose to do nothing, you will still receive benefits from the Outreach Program provided under the Settlement, and you will give up the right to sue Toyota for injunctive relief about the issues in the lawsuit. This is a mandatory Rule 23(b)(2) Class and Class Members cannot opt out (exclude themselves) from the settlement. You are not required to appear before the Court to participate in the Settlement.

OBJECT

The deadline to object to the Settlement has passed. The deadline was January 14, 2026.